Net Promoter Score: Best Practices for 2018
Get the free 15-page whitepaper
Learn how Net Promoter Score can help you improve your business with exclusive insights gained from analyzing tens of thousands of surveys from Positively clients.
In this free 15-page PDF, you'll learn:
  • How to calculate your NPS (plus a brief history)
  • How NPS can tie to better business outcomes across e-commerce, retail, web and mobile apps, and marketplaces (including real data from our customers!)
  • Survey best practices
  • How to choose email or web surveys
  • Average response rates and ranges (including real data!)
  • How to increase your response rates by sending at the right time
  • The importance of closing the loop
  • And more!
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